Privacy Policy

Introduction

Welcome to Vitaphyra. We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how Vitaphyra ("we", "us", or "our") collects, uses, discloses, and protects your personal information when you visit our website vitaphyra.com, purchase our natural supplements and skincare products, or otherwise interact with us. By using our services, you agree to the collection and use of information in accordance with this policy.

We understand the importance of your personal data and are dedicated to maintaining the trust you place in us. Our practices are designed to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) where relevant.

Information We Collect

We collect various types of information to provide and improve our services to you. This may include:

• Personal Identification Information: Name, email address, postal address, phone number, date of birth. This information is typically collected when you register an account, place an order, subscribe to our newsletter, or contact customer service.
• Financial Information: Payment card details (card number, expiration date, CVV) for processing transactions. Please note that we do not store full payment card details on our servers; they are securely processed by third-party payment gateways.
• Transaction Data: Details about products you have purchased, order history, shipping information, and billing details.
• Technical Data: IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: Information about how you use our website, products, and services, including navigation paths, page views, duration of visit, and interactions with website elements. This helps us understand user behavior and optimize our site.
• Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties, and your communication preferences.

How We Use Your Information

We use the information we collect for various purposes, including:

• To Process and Fulfill Orders: To manage your purchases, process payments, and deliver products to you.
• To Manage Your Account: To create and manage your user account, provide customer support, and communicate about your orders.
• To Improve Our Website and Services: To analyze usage patterns, troubleshoot technical issues, and enhance user experience. This includes personalizing your experience on our site.
• For Marketing and Promotional Purposes: To send you newsletters, special offers, and information about new products or services that may be of interest to you, based on your consent or legitimate interest.
• For Security and Fraud Prevention: To protect our website, customers, and business from fraudulent activities and unauthorized access.
• To Comply with Legal Obligations: To meet legal, regulatory, and compliance requirements.

Sharing Your Information

We may share your personal information with third parties in the following circumstances:

• Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as payment processing, order fulfillment, shipping, marketing, data analysis, and IT services. These providers have access to personal information needed to perform their functions but are contractually bound not to use it for other purposes.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
• With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.

Data Security

The security of your personal data is paramount to us. We implement a variety of security measures, including:

• Encryption: We use Secure Socket Layer (SSL) technology to encrypt your personal and financial information during transmission.
• Access Controls: Access to your personal data is restricted to authorized employees, contractors, and agents who need to know that information to process it for us, and who are subject to strict contractual confidentiality obligations.
• Regular Audits: We regularly review our information collection, storage, and processing practices, including physical security measures, to guard against unauthorized access to systems.
• Data Minimization: We only collect and store personal data that is necessary for the purposes outlined in this policy.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Your Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Third-Party Links

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise your rights, please contact us: